Customer reviews

Read reviews about PMS Managing Estates

Google reviews about PMS Managing Estates:

Rebecca Harris
Rebecca Harris
20:38 06 Jan 21
I am a tenant who has moved from other properties and Laura is the best property manager I have spoken to.The front communal door was broken and an engineer was here in 4 hours to make sure the building was safe.
TARA CHAPLIN
TARA CHAPLIN
09:15 17 Jun 20
I was a tenant in an apartment block managed by Grant Sutton at PMS for 18 months and I can't praise him / them highly enough... if ever there was anything that needed to be sorted he responded to me quickly and resolved the problem as soon as possible... highly recommended, thanks Grant
Lisa C
Lisa C
14:44 05 Jun 20
I would like to praise this company to the hills especially Grant, he is very responsive, professional, polite and will go the extra mile to help you and improve the up keep of the complex. I would recommend them to anybody considering a quality management company
Lucian Ivan
Lucian Ivan
07:27 18 Oct 19
Great property managers, that are really helpful and knowledgeable. Also thank you Laura, you're always super fast to respond, and very helpful and caring. I would happily recommend PMS!
Lucinda Clark
Lucinda Clark
17:25 23 Jul 18
Working along side PMS for many years and I have always found them to be very professional The last couple of years I have worked with Fraser Bond who has been extremely proactive , productive and is always super helpful. He has made great improvements and is always willing to ensure we have a smooth running of the apartments. Highly recommend ... Lucinda
Roy Berry
Roy Berry
10:18 18 Jun 18
I live in a block that are managed by this company and when they took over I was putting my flat up for sale due to poor management from the previous company. I am delighted to say there was no need for me to sell. PMS are an excellent management company they are always available to answer any questions and they act immediately if there is a problem within the building. They visit regularly and our own estate manager Grant is easy to contact and makes sure he keeps all residents up to date.
Brian Turvey
Brian Turvey
13:04 15 Jun 18
Overall - Courteous and professional company. Far more responsive to building maintenance enquiries than previous agent. Saved our residents £30,000 when redecorating, using mobile towers rather than expensive scaffolding. The grounds around the flats have generally improved in appearance as residents have stated. Only grumble has been delay with the company accounts although to be fair PMS are tackling this issue as we go forward. May be 5 stars next time if the accounting improves as suggested
Sandra Jones
Sandra Jones
14:24 14 Jun 18
I am house manager for a block that is managed by PMS. They are the second company we have used and changing to PMS was the best decision we made. We receive excellent service from them and they act immediately when we have any problems within the building. They have a great relationship with all 45 flat owners and are often on site to meet with residents. I would highly recommend this company and in comparison to other management companies their fees are very good. Worth 5 stars and more
Stephen Brosnan
Stephen Brosnan
17:11 12 Jun 18
Having purchased my flat in 2005, we had a couple different property managing companies (which also included a company just changing its name – far be it from me to suggest this was to disguise very poor service, but to avoid any legal situation, I’ll refrain from naming those companies). Despite action from our residential community, these companies proved ineffectual, (apart from their finance demand personnel). By 2012 a large group of residents at our flat complex had acquired the freehold of their property enabling us to disengage with the previous property managing company(s). Thanks to some very proactive residents within our flat complex, we are now in a position to choose our own property managing company (via the company they set up). (If they ever read this – a big thank you to them for helping rid us of the previous property managers).We have been with PMS for two years now. In that time, I have seen improvement in the gardens, windows, general decoration and management of the communal storage areas.When I have needed to contact PMS, I have only had to communicate with two people and have always found them to be polite and professional, not to mention their swift replies.My personal circumstances changed over the past years, and my flat is no longer my main residence. It has been the case that I have been contacted by PMS regards to my tenant, i.e. regards to possible noise level. While this on the outset may appear to be a pain for me, I am very pleased that PMS are proactive in upholding standards. As actually I see it as PMS being positive in maintaining a friendly and homely environment which is what I would want for my previous neighbours, or for myself should I wish to move back in, not to mention implications to the financial value of our properties. Going by their current performance, I’ll be of the opinion that we continue to use their service.
See All Reviews

Make an enquiry:

    Data Privacy
    This form collects your data for our records and marketing purposes. For more information on how we use, protect and manage your submitted data, please read our privacy policy.

    I consent to you collecting and using the information provided in this form